I read Chris Pirillo’s recent post about the trouble he’s been having with canceling his Comcast service and remembered Andy’s post about the exact same problem a few months back and our commenter Thomas who said the same thing happened to him.
I remember the big blowup over the guy who recorded his frustrating attempt to cancel his AOL service and the ensuing changes at America Online. I wonder what it will take for Comcast to have a similar wake-up call.
Published by Trevor Kimball
Continue reading: Comcast Customer Service in Trouble with the Blogosphere?
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